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Every 3CX backup,
checked and in your hands

See how many backups each 3CX holds, whether its backup schedule is on and where the backups are stored. Set schedules and contents for one system or many, and create a fresh backup across a whole selection before a change.

BACKUP COUNTSCHEDULERROTATIONSTORAGECONTENTSENCRYPTIONBULK BACKUPDOWNLOAD

Free for 3 monthsNo credit card needed

What you get

Backups for the whole fleet in one place

Every 3CX you monitor is listed with its backup status, read from the PBX. Click Refresh to fetch the latest from all of them.

Backups per system

How many backups each 3CX holds, at a glance, so a system with none stands out.

Scheduler status

Whether each system’s backup scheduler is on, and when it runs: hourly, daily, or weekly on the day and time you choose.

Storage

Where each system stores its backups, and how much space they use.

Download or delete

Open any system to list its backups by name, date and size. Download one with a click, or delete one you no longer need.

Choose what is backed up

Licence, FQDN, prompts, voicemails, recordings, call history and phone provisioning, each switched on or off per system.

Encryption

Protect backups with a password, and turn compression off when you need to.

Rotation

Set how many backups each system keeps, so old ones roll off as new ones are made.

Bulk actions

Select systems, or all of them, to turn the scheduler on or off, set one schedule, or create a backup on every selected system.

3CX Backup Management. Site names shown are examples.
Inside the portal

What your team sees

Real screens from the CommsAlert portal. Click either one to see it full size.

Names and hosts shown are examples.

Settings

Backup settings, per system or in bulk

Open a system’s settings to change everything below, or use Set Schedule to give every selected system the same schedule.

3CX backup settings and what each one does
SchedulerEnabled or disabled. When enabled, 3CX makes backups on the schedule below.
Schedule typeHourly, daily or weekly.
Day of weekFor a weekly schedule, the day the backup runs.
TimeThe time of day the backup starts.
RotationHow many backups to keep.
Backup contentsLicence, FQDN, prompts, voicemails, recordings, call history and phone provisioning.
Encrypt backupProtect the backup file with a password.
Disable compressionStore the backup without compressing it.

Recordings and voicemails can make backups much larger. Check the storage figure after you include them.

Setup

Nothing new to set up

Backup management is part of the 3CX monitor, so every system you already monitor is ready to go.

  1. 1

    Add your 3CX systems

    Every 3CX you monitor appears in Backup Management on its own. There is nothing extra to connect.

  2. 2

    Open Backups

    On the 3CX Servers page, click Backups. Refresh fetches the latest backup information from every system.

  3. 3

    Set schedules and contents

    Choose when each system backs up, how many backups to keep and what goes in them.

  4. 4

    Back up before a change

    Before an upgrade or a big change, select the systems and click Create Backup to make a fresh, named backup on each one.

A system that is already making a backup is not asked to start another until it finishes.

Questions

Frequently asked

Do I need to set anything up to use it?

No. Every 3CX you already monitor is listed in Backup Management. Open it with the Backups button on the 3CX Servers page.

Can I back up many 3CX systems at once?

Yes. Select the systems, or Select All, and click Create Backup. Give the backup a name and it is made on every selected system.

Can I download a backup?

Yes. Open a system with its view button to see its backups by name, date and size, then download or delete any of them. Deleting a backup cannot be undone.

Where are the backups stored?

Wherever each 3CX is set to store them. The Storage column shows that location and how much space the backups use.

What can a backup include?

Licence, FQDN, prompts, voicemails, recordings, call history and phone provisioning, chosen per system. Backups can also be encrypted with a password.

How often can backups run?

Hourly, daily, or weekly on a day and time you pick, with a rotation setting for how many backups to keep.

Does monitoring change anything on my 3CX?

Monitoring only reads. Backup management changes a system only when you choose an action, such as saving settings, creating a backup or deleting one.

Try it free for 3 months

The trial covers 15 servers, 15 webpages, 15 SSL certificates and 10 phone systems — the full feature set, at no cost. No credit card needed.